Refund Policy

License keys are digital content delivered immediately after purchase. By accepting this policy at checkout you consent to immediate delivery and acknowledge that a delivered license key is generally not refundable once it has been issued to you — a key can't be “returned”.

We will always make it right in these cases:

• Key not delivered — if your key doesn't arrive in your account and inbox shortly after payment, contact us and we'll deliver it or refund the order in full.
• Key invalid or not activating — we'll first replace the key; if a working replacement isn't available, you get a full refund.
• Product status changes shortly after purchase — if a product goes On Hold or Detected right after you buy, we compensate with a time extension or a replacement key, as described on the product page. Where neither is possible, we'll refund.

• Change of mind after the key has been delivered.
• Bans, restrictions, or losses imposed by third-party platforms or software vendors.
• Keys that stopped working because the underlying product was used against its own terms.

Contact us within 14 days of purchase via the contact page (Discord is fastest) with your order number and a short description of the issue. We respond to most requests within a day; approved refunds go back to the original payment method. Crypto refunds are returned to a wallet you confirm, at the order's original fiat value.

Please contact us before opening a dispute with your bank or payment provider — almost every issue is resolved faster directly. Chargebacks filed without prior contact may lead to account suspension while we investigate.